Question 1

How accurate is this internet speed test?

Accepted Answer

Our speed test measures your actual connection speed to the nearest server with high precision. For the most accurate results, close VPNs, pause downloads, and use a wired ethernet connection instead of WiFi when possible.

Question 2

What is a good internet speed?

Accepted Answer

Good speed depends on your needs: Basic browsing needs 5-10 Mbps. HD streaming requires 25 Mbps. 4K streaming needs 50+ Mbps. Online gaming needs 25+ Mbps with ping under 50ms. Video calls require 10+ Mbps both upload and download. Working from home typically needs 25-50 Mbps.

Question 3

What is ping and why does it matter?

Accepted Answer

Ping (latency) measures the time in milliseconds for data to travel to a server and back. Lower ping means faster response. For gaming, aim for under 50ms. For video calls, under 150ms is acceptable. High ping causes lag and delays.

Question 4

What is jitter and packet loss?

Accepted Answer

Jitter is the variation in ping times - inconsistent latency that causes choppy video and lag spikes. Packet loss is when data fails to arrive at its destination. Both should be as low as possible: jitter under 30ms and packet loss at 0% for quality connections.

Question 5

Why is my speed slower than my internet plan?

Accepted Answer

Several factors affect speed: WiFi interference and distance from router, network congestion during peak hours, VPN usage, old or overloaded devices, and background downloads. Test with a wired connection for the most accurate measurement of your actual connection speed.

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